To be eligible for a refund, make sure the item(s) are returned in their original condition and with all tags attached. If They aren’t in the same condition as when you received it, we can’t accept the return. Shipping costs for returning items are non-refundable. Once your return is received and inspected, we will email you to notify you about the status of the return. If your return does not meet the conditions, the package will be sent back to you. If your return has been accepted, you will be refunded and will receive an email confirming this.Please allow 5 to 7 business days for your return to be processed.*All custom orders cannot be refunded.